Please note we DO NOT ship to the USA

Frequently Asked Questions

This where we will try and save you time by answering common questions

Frequently asked questions (FAQ)

Monday, September 10th, 2012

Who are we?

We are a UK based mail order company who have been trading since 2001, you can contact us by phone, email or postal mail

Where do you ship?

We ship worldwide but outside of Europe is at the purchasers own risk. Please check your local laws before ordering.

How do you ship?

We use royal mail and send all UK packages first class recorded delivery. Foreign packages will be delivered by your national postal service and tracking is available for some orders – please contact us if you have a tracking query

How long does shipping take?

Uk orders generally take 1-3 working days and overseas orders 5-7 working days

Do you ship in original breeder packs?

Yes, always unless an special request is made by the customer to remove them

Do you send discretely?

Yes, we send all items in plain padded envelopes or cardboard boxes for bigger items and on the back all we have is our PO box return address. There is no mention of our company name or the contents of the order anywhere on the package

Legality of seeds in the UK

Cannabis seeds are legal in the UK, please check your local laws before ordering if you do not live in the UK.

How can I pay for my order?

  1. Order through the website using a debit or credit card
    The website uses SSL 128 bit encryption on a secure server so your data is protected
  2. Send payment in the mail
    UK customers can send us a cheque, a sterling postal order or cash in the mail.
    Overseas customers can send us cash in the mail; we accept UK pounds, Euros, Canadian dollars, USD and Australian dollars.
    Please use the printable order formor just write out your order and shipping details on a piece of paper and send it along with your payment.*If you are sending cash we recommend you send it registered mail as we cannot be held respobsible for its loss on the way to us*
  3. Send a money order.
    This is a good method for people wanting to send a discrete payment securely.
    We accept western union electronic money orders (not paper money orders)Please contact us for details of who to send the money order to.

Can I pay using a pre-paid or gift card?

Yes we can accept payment from any card with the VISA or Mastercard logo on but many gift cards have restricted use to the country they were issued in so check this before choosing a card to use.

How can I contact you?

Contact details:

E-mail: please use the contact form as it saves us getting spammed.

Contact us by Phone

UK: 0800 6127 420
Overseas: +44 800 6127 420 or + 44 7855 784 434

You can get us Monday to Friday 9am to 10pm GMT and you can try calling at the weekend too but we cannot guarantee someone will be in the office.

Mail:

JWL
PO BOX 59
Ilminster
TA19 0AJ
UK

Terms and Conditions

Friday, August 10th, 2012

Terms and conditions

Orders being shipped outside of the UK:

FEMALE-SEEDS.CO.UK will only answer order inquiries via an order number and indicate that either an order has or has not been shipped. Once an order has been shipped overseas our responsibility for that order is over

Failure to receive an order due to the worlds postal systems is a purchaser liability as we cannot be held responsible for theft within foreign postal services and/or seizure by customs

FEMALE-SEEDS.CO.UK will NOT replace seized orders, as this could perhaps be interpreted to imply collusion and would be in conflict with our Terms & Conditions.

Missing Order Policy.

If your order is missing, we have a wait period of up to five weeks. letters get returned to us every week because an improper address or recipient name is used. It takes up to five weeks or more for a letter to be returned to us so we ask that you be patient and most of all polite, so we can quickly help to resolve the problem.

Terms

* GROWING CANNABIS IS ILLEGAL IN MOST COUNTRIES *

We strongly advise against breaking the law! Inform yourself about the legality of Cannabis in your country before ordering any of these seeds!

It is the sole responsibility of the purchaser to ascertain and obey all laws which apply to the possession and use of any items listed on our site. Please consult local, provincial and federal laws (including pertinent laws applied to your country) before placing an order.

By placing an order, the purchaser represents that he/she is of legal age and that products ordered will only be used in a lawful manner. The purchaser agrees that he/she will not use or allow others to use any item from this web site in an illegal manner.

The purchaser further agrees to hold FEMALE-SEEDS.CO.UK harmless for claims, actions, legal and/or court fees brought against him/her in connection with any use of products ordered from this web site.

FEMALE-SEEDS.CO.UK does not assume any responsibility if seeds are confiscated by customs or similar agencies. The risk of shipping falls on the customer therefore we will not be held liable as these products are intended only for export to countries where their use is not restricted. FEMALE-SEEDS.CO.UK does not accept any product-liability.

consumption and age

I certify that I am of legal age. I understand that unless a product has been designated as a consumable item by female-seeds.co.uk, it will be considered as poisonous and will not be taken internally in any manner by human or animal.

In no event will female-seeds.co.uk be liable to me or anyone else for any damages or injury caused by ingestion of this product or by it’s misuse or improper use, or action taken by me in reliance on information or views either verbal or in literature purchased through female-seeds.co.uk or for any incidental, consequential, special, or similar damages.

All products here are sold for collection and specimen and I further state that I am purchasing these items at my own risk, and that I will not, hold female-seeds.co.uk liable for any harm done to my self or any other life form by the use, misuse or abuse of any products sold here. I agree not to use any merchandise purchased from female-seeds.co.uk in any illegal or dangerous manner. I understand that any information presented on this site is for informational purposes, and that no warranty to its accuracy.

In no event shall female-seeds.co.uk be liable for any damages other than the amount paid by me for product Any and all other damages, direct or indirect, special, incidental, consequential or punitive, are hereby excluded.

Privacy Policy.

FEMALE-SEEDS.CO.UK does not keep any records of clients nor any information created when visiting this site. Client information is kept private during any transactions and deleted/destroyed once that transaction is over.

Replacement Policy.

Any item received that is damaged will be replaced if sent back to us in the sealed container. This warranty is void if the packet has been opened.

Please note

All records of transaction are destroyed after 8 weeks and it is impossible to track items / orders that are alleged not to have arrived, have been intercepted or other wise.

Failure to contact us in this time frame is your responsibility, and we can not be held responsible for orders after the 8 week period has passed.

Thank you